Privacy Policy

Last updated: July 17th, 2024

Bulgaria Travel Best (hereinafter referred to as “our company”) is committed to protecting the privacy of our customers and visitors. Our privacy policy applies to all personal data we collect through our website and mobile applications. This policy is in line with Bulgaria’s privacy regulations and is based on the principles of transparency, security, and accountability.

Collection of Personal Data

Our company collects personal data of the following types:

  • Contact Information: Names, email addresses, phone numbers, and physical addresses.
  • Travel Information: Destinations, travel dates, trip duration, number of travelers and approximate budget.
  • Interaction Information: Messages sent through our website or mobile applications, including questions, comments, and suggestions.
  • Cookies and Browsing Data: Information about the user’s navigation, including pages visited, times of visit and search preferences.

Use of Personal Data

Our company uses the personal data collected for the following purposes:

  • Trip Planning: We use travel information to create custom itineraries and provide travel assistance.
  • Customer Service: We use contact information to answer questions and provide travel assistance.
  • Improving Services: We use browsing information to improve the user experience and provide personalized recommendations.
  • Analytics and Marketing: We use the information collected to perform statistical analysis and improve our services and marketing.

Cookies

Our company uses cookies to improve the user experience and provide personalized recommendations. Cookies are used to:

  • Collection of Browsing Data: Session and persistent cookies to collect information about the user’s browsing.
  • Content Personalization: Cookies to personalize content and recommendations according to the user’s interests.
  • Data Analysis: Cookies to perform statistical analysis and improve our services.

Data Protection

Our company takes steps to protect the personal data of our customers and visitors. These measures include:

  • Information Security: We use encryption and firewalls to protect the information collected.
  • Regulatory Compliance: We follow the privacy regulations of Bulgaria and other relevant jurisdictions.
  • Limited Access: We limit access to personal data to personnel authorized and trained to handle such information.

User Rights

Our customers and visitors have the following rights:

  • Access: They may request access to their collected personal data.
  • Rectification: They can request the rectification of any incorrect information.
  • Deletion: They can request the deletion of their personal data.
  • Opposition: They can object to the use of their personal data for specific purposes.

Links to Third Parties

Our company may share personal data with third parties for the following purposes:

  • Service Providers: We share data with service providers for travel management and customer support.
  • Analytics and Marketing: We share data with analytics and marketing providers to improve our services and marketing.

Changes to the Privacy Policy

Our company reserves the right to update this privacy policy at any time. Changes will be posted on this website and will apply to all personal data collected as of the date of posting.

Contact

If you have any questions or concerns about our privacy policy, please do not hesitate to contact us via:

Email: info.general@bulgariatravelbest.com

Acceptance of Privacy Policy

By using our website or mobile applications, you agree to our privacy policy and consent to the use of your personal data in accordance with the terms set out in this policy.

Bulgaria Travel Best

Email: info.general@bulgariatravelbest.com 

Address: Bulgaria, Sofia 1407, Blvd. Nikola Vaptsarov 25.